Data protection statement | Klüh Service Management | Hero

Data Privacy Statement

Thank you very much for your interest in our company. Data protection is of particular importance to the management of Klüh Service Management GmbH.
Using the web pages of Klüh Service Management GmbH is basically possible without disclosing any personal data. However, if a data subject wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (DSGVO) and in accordance with the country-specific data protection regulations applicable to Klüh Service Management GmbH. By means of this data privacy statement, our company would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, data subjects will be informed of their rights by means of this data privacy statement.
As data controller, Klüh Service Management GmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can still have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definition of terms

The data privacy statement of Klüh Service Management GmbH is based on the terms used by the European regulator when the General Data Protection Regulation (DSGVO) was issued. Our data privacy statement is intended to be easy to read and understand both for the public and for our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use the following terms, among others, in this data privacy statement:

  • a) personal data
    Personal data is all information relating to an identified or identifiable natural person (hereinafter "data subject"). Identifiable is a natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
  • b) data subject
    Data subject is any identified or identifiable natural person whose personal data are processed by the data controller.
  • c) processing
    Processing means any operation or series of operations carried out with or without the aid of automated procedures in relation to personal data, such as the collection, capture, organisation, sorting, storage, adaptation or alteration, reading, retrieval, use, disclosure by transmission, dissemination or any other form of provision, reconciliation or linking, restriction, erasure or destruction.
  • d) restriction of processing
    Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.
  • e) profiling
    Profiling is any form of automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, behaviour, location or relocation of that natural person.
  • f) pseudonymisation
    Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not assigned to an identified or identifiable natural person.
  • g) Controller or data controller
    Controller or data controller is the natural or legal person, public authority, institution or other body which alone or jointly with others decides on the purposes and means of processing of personal data. Where the purposes and means of such processing are laid down by Union law or by the law of the Member States, the controller or the specific criteria for his appointment may be laid down in accordance with Union law or the law of the Member States.
  • h) Data processor
    Data processor is a natural or legal person, authority, institution or other body that processes personal data on behalf of the controller.
  • i) recipient
    Recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities which may receive personal data under Union law or the law of the Member States within the framework of a particular investigation mandate are not regarded as recipients.
  • j) third party
    A third party is a natural or legal person, authority, institution or other body other than the data subject, the controller, the data processor and the persons authorised to process the personal data under the direct responsibility of the controller or the data processor.
  • k) Consent
    Consent means any informed and unequivocal statement of intent, made voluntarily by the data subject in the specific case, in the form of a statement or other clear affirmative act by which the data subject indicates his/her consent to the processing of personal data concerning him or her.

2. Name and address of the data controller

The party responsible within the meaning of the General Data Protection Regulation, other data protection laws in force in the Member States of the European Union and other provisions of a data protection nature is:
Klüh Service Management GmbH
represented by its managing directors
Frank Theobald and Christian Frank
Am Wehrhahn 70
40211 Düsseldorf
Germany

3. Cookies

The web pages of Klüh Service Management GmbH use cookies. Cookies are text files which are stored and saved on a computer system via an Internet browser.
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A particular Internet browser can be recognised and identified by its unique cookie ID.
The use of cookies enables Klüh Service Management GmbH to provide users of this website with more user-friendly services that would not be possible without setting cookies.
By means of a cookie, the information and offers on our website can be optimised for the benefit of the user. Cookies enable us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his/her access data each time he/she visits the website because this is undertaken by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping basket in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping basket via a cookie.
The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our Internet site may be fully usable.

4. Analysis tools und advertising

Analysis by WiredMinds
Our website uses the counting pixel technology of wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour.
In the process, data may be collected, processed and stored from which user profiles are created under a pseudonym. Where possible and reasonable, these user profiles are completely anonymised. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognise the Internet browser. The collected data, which may also contain personal data, are transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left by visits to the websites to create anonymous user profiles. The data obtained in this way will not be used to personally identify the visitor to this website without the separately given consent of the data subject and will not be combined with personal data about the bearer of the pseudonym.
If IP addresses are recorded, they are made anonymous immediately by deleting the last number block.

Exclude from website tracking

Mouseflow:
This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (with anonymous IP address only). This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The information is not personal and will not be passed on. If you do not wish a recording to be made, you can disable this on all websites that use Mouseflow by clicking on the following link: www.mouseflow.de/opt-out/

Piwik (Matomo)
This website uses Piwik, an open source software for statistical analysis of visitor access. Piwik uses so-called "cookies", which are text files placed on your computer, to help analyse how users use the website. The information generated by the cookie about your use of this Internet offer is stored on the server of the provider in Germany. The IP address is made anonymous immediately after processing and before it is stored. You may prevent the installation of cookies by selecting the appropriate settings in your browser software; however please note that if you do this you may not be able to use all functions of this website to their full extent.

Preventing the installation of cookies

Google AdWords and Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
In the context of Google AdWords we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser places on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and has been redirected to this page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under User Settings. You will then not be included in the conversion tracking statistics.
"Conversion cookies" are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising.
For more information about Google AdWords and Google Conversion Tracking, please see Google's privacy policy: https://www.google.de/policies/privacy/ .
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

5. plug-ins und tools

YouTube
Our website uses plug-ins from the Google-operated YouTube site. The web pages are operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers is established. In the process, the YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is made in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to YouTube's data privacy statement: https://www.google.de/intl/de/policies/privacy .

Google Web Fonts
This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This will inform Google that our website has been accessed via your IP address. The use of Google web fonts is made in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font is used by your computer.
For more information about Google web fonts, please visit https://developers.google.com/fonts/faq and read Google's data privacy statement: https://www.google.com/policies/privacy/ .

Google Maps
This page uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is made in the interest of an appealing presentation of our online offers and an easy locating of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to Google's data privacy statement: https://www.google.de/intl/de/policies/privacy/ .

Applicant data - job market:
Duties to inform when collecting personal data, especially during the application process (Art. 13, 14 DSGVO)

Purpose of data processing
We store all information provided to us by persons who apply for a job in our company. This applies to applications for specific job advertisements as well as unsolicited applications. The maximum storage period is two years. Within this time, the application is checked and the information is available until the end of the storage period, also in order to be able to answer subsequent enquiries (e.g. requesting documents, cancellations, etc.) in a qualified manner. In the context of application procedures, no data is collected from third parties unless the data subject has given his/her consent. There is no data transfer to third parties, especially not to another country.
If the application leads to the conclusion of a training or employment relationship, the data will be stored for ten years, unless other regulations prescribe longer retention periods. Applicants are then obliged to supplement data required to establish an employment relationship, e.g. social insurance data. Subsequently, data is transferred to social insurance carriers and the fiscal authorities.
The legal basis for data collection is Art. 6 Para. 1 No. f of the German General Data Protection Regulation (DSGVO) and Art. 26 Para. 1 of the new German Federal Data Protection Act (BDSG), as well as other legal requirements from which storage obligations arise in the case of the establishment of employment relationships, e.g. Art. 147 of the German Fiscal Code (AO), Art. 257 of the German Commercial Code (HGB), Art. 35 Para. 1 of the German General Administrative Regulation on Accounting in Social Security (SRVwV), etc.

Rights of data subjects
On the basis of Art. 13, 14 DSGVO, applicants have the right to access their personal data at any time and subsequently, if necessary, the further right to correction or deletion or to restrictions on processing. In particular, the right to delete stored data exists at any time. A request for deletion leads to a termination of the application procedure and no further information on the procedure can subsequently be provided.
Once an employment relationship has been established, the right to delete or restrict processing is reduced. Legal and/or contractual regulations for documentation and archiving take precedence over requests for deletion. To exercise their rights, data subjects may contact the above-mentioned persons responsible within the company, the company data protection officer or the supervisory authority

6. Collection of general data and information

The website of Klüh Service Management GmbH collects a series of general data and information every time a person or an automated system accesses the website. This general data and information is stored in the log files of the server. We may record (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the subwebsites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol (IP) address, (7) the Internet service provider of the accessing system, and (8) other similar data and information used to avert dangers in the event of attacks on our information technology systems.
When using this general data and information, Klüh Service Management GmbH does not draw any conclusions about the data subject. Rather, this information is required to (1) correctly deliver the contents of our website, (2) optimise the contents of our website and the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber-attack. These anonymously collected data and information are therefore on the one hand statistically evaluated by Klüh Service Management GmbH and on the other hand evaluated with the aim of increasing data protection and data security in our company in order ultimately to ensure an optimum level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

7. Contact via the website

Due to legal regulations, the website of Klüh Service Management GmbH contains information that enables rapid electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the data controller via e-mail or a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data voluntarily provided by a data subject to the data controller will be stored for the purpose of data processing or contacting the data subject. This personal data will not be passed on to third parties.

8. Routine deletion and blocking of personal data

The data controller processes and stores the personal data of the data subject only for the time necessary to achieve the purpose of the data storage or insofar as this has been provided for by the European regulator or another legislator in laws or regulations which the data controller is subject to.
If the storage purpose ceases to apply or if a storage period prescribed by the European regulator or other competent legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.

9. Rights of the data subject

  • a) Right to confirmation
    Every data subject has the right granted by the European regulator to request the data controller to confirm whether personal data concerning him/her are being processed. If a data subject wishes to exercise this right to confirmation, he/she may contact an employee of the data controller at any time.
  • b) Right to information
    Any person affected by the processing of personal data has the right granted by the European regulator to obtain, at any time and free of charge, information from the data controller concerning his/her personal data stored and a copy of that information. Furthermore, the European regulator has granted the data subject the right to obtain the following information:
      • the processing purposes
      • the categories of personal data that are being processed
      • the recipients or categories of recipients to whom the personal data have been or are still to be disclosed, in particular recipients in third countries or at international organisations
      • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
      • the existence of a right of correction or deletion of personal data concerning him/her or of a restriction on processing by the controller or of a right of objection to such processing
      • the existence of a right to lodge a complaint with a supervisory authority
      • if the personal data is not collected from the data subject: all available information about the origin of the data
      • the existence of automated decision-making, including profiling in accordance with Art. 22 para. 1 and 4 DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject
      Furthermore, the data subject has a right of access to information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to obtain information on the appropriate guarantees in connection with the transmission.

 

    If a data subject wishes to exercise this right to information, he/she may contact an employee of the data controller at any time.
  • c) Right to correction
    Any person affected by the processing of personal data has the right granted by the European regulator to request the immediate correction of inaccurate personal data concerning him/her. Furthermore, taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data, also by means of a supplementary declaration.
    If a data subject wishes to exercise this right to correction, he/she may contact an employee of the data controller at any time.
    • d) Right to deletion (right to be forgotten)
      Any person affected by the processing of personal data has the right granted by the European regulator to request the controller to delete personal data concerning him/her immediately, provided that one of the following reasons applies and insofar as processing is not necessary:
      • The personal data have been collected or otherwise processed for such purposes for which they are no longer necessary.
      • The data subject withdraws his/her consent on which the processing was based pursuant to Art. 6 para. 1 letter a DSGVO or Art. 9 para. 2 letter a DSGVO and no other legal basis for the processing is established.
      • The data subject objects to processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate grounds for processing or the data subject objects to processing pursuant to Art. 21 para. 2 DSGVO.
      • The personal data have been processed unlawfully.
      • The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
      • The personal data was collected in relation to services offered by the information society in accordance with Art. 8 para. 1 DSGVO.

If one of the above-mentioned reasons applies and a data subject wishes to have personal data stored at Klüh Service Management GmbH deleted, he/she may contact an employee of the data controller at any time. The employee of Klüh Service Management GmbH will arrange for the request for deletion to be complied with immediately.
If the personal data has been made public by Klüh Service Management GmbH and our company as the controller in accordance with Art. 17 para. 1 DSGVO is obliged to delete the personal data, Klüh Service Management GmbH will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform other data controllers who process the published personal data, that the data subject has requested the deletion of all links to this personal data or of copies or replications of this personal data from these other data controllers, insofar as processing is not necessary. The employee of Klüh Service Management GmbH will arrange for the necessary in each individual case.

    • e) Right to restriction of processing
      Any person affected by the processing of personal data has the right granted by the European regulator to request the controller to restrict the processing if one of the following conditions is met:
      • The accuracy of the personal data is disputed by the data subject for a period that enables the controller to verify the accuracy of the personal data.
      • The processing is unlawful; the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data.
      • The controller no longer requires the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.
      • The data subject has filed an objection to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the legitimate reasons of the controller outweigh those of the data subject.

If one of the above conditions is fulfilled and a data subject wishes to request the restriction of personal data stored by Klüh Service Management GmbH, he/she may contact an employee of the data controller at any time. The employee of Klüh Service Management GmbH will arrange for the restriction of processing.

  • f) Right to data transferability
    Any person affected by the processing of personal data has the right granted by the European regulator to receive the personal data concerning him/her, which have been provided by the data subject to a controller in a structured, current and machine-readable format. He/she also has the right to transmit such data to another controller without obstruction by the controller to whom the personal data have been made available, provided that the processing is based on the consent provided for in Art. 6 para. 1 letter a DSGVO or Art. 9 para. 2 letter a DSGVO or on a contract pursuant to Art. 6 para. 1 letter b DSGVO and that the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task in the public interest or in the exercise of public authority conferred on the controller.
    Furthermore, in exercising his/her right to data transferability pursuant to Art. 20 para. 1 DSGVO, the data subject has the right to effect that the personal data are transferred directly by a controller to another controller, insofar as this is technically feasible and provided that the rights and freedoms of other persons are not affected by this.
    To assert the right to data transferability, the data subject may contact an employee of Klüh Service Management GmbH at any time.
  • g) Right to object
    Any person affected by the processing of personal data has the right granted by the European regulator to object at any time, for reasons arising from his/her particular situation, to the processing of personal data concerning him or her on the basis of Art. 6 para. 1 letter e or f DSGVO. This also applies to profiling based on these provisions.
    In the event of an objection, Klüh Service Management GmbH will no longer process the personal data unless we can prove compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject or the processing serves to assert, exercise or defend legal claims.
    If Klüh Service Management GmbH processes personal data in order to carry out direct advertising, the data subject has the right to object at any time to the processing of the personal data for the purpose of such advertising. This also applies to profiling insofar as it is connected with such direct advertising. If the data subject objects to processing by Klüh Service Management GmbH for direct advertising purposes, Klüh Service Management GmbH will no longer process the personal data for these purposes.
    Furthermore, the data subject has the right to object, for reasons arising from his/her particular situation, to the processing of personal data concerning him/her that is carried out at Klüh Service Management GmbH for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DSGVO, unless such processing is necessary to fulfil a task in the public interest.
    To exercise the right of objection, the data subject may directly contact any employee of Klüh Service Management GmbH or any other employee. The data subject is also free to exercise his/her right of objection in connection with the use of services of the information society by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.
  • h) Automated decisions in individual cases including profiling
    Any person affected by the processing of personal data has the right granted by the European regulator not to be subject to a decision based exclusively on automated processing, including profiling, which has a legal effect against him or significantly affects him in a similar manner, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is admissible under Union or Member State law to which the controller is subject and that such law contains appropriate measures to safeguard the rights, freedoms and legitimate interests of the data subject, or (3) with the express consent of the data subject.
    If the decision (1) is necessary for the conclusion or fulfilment of a contract between the data subject and the controller or (2) is taken with the express consent of the data subject, Klüh Service Management GmbH takes appropriate measures to protect the rights and freedoms as well as the legitimate interests of the data subject, including at least the right to obtain the intervention of an individual on the part of the controller, to state his/her own position and to challenge the decision.
    If the data subject wishes to assert rights relating to automated decisions, he/she may contact an employee of the data controller at any time.
  • i) Right to withdraw consent under data protection law
    Any person affected by the processing of personal data has the right granted by the European regulator to withdraw consent to the processing of personal data at any time.
    If the data subject wishes to assert his/her right to withdraw his/her consent, he/she may contact an employee of the data controller at any time.

 

10. Data protection regulations on the use and application of Facebook

The data controller has integrated components of the company Facebook on this website. Facebook is a social network.

A social network is an Internet-based social meeting place, an online community that usually enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook enables social network users to create private profiles, upload photos and create networks via friendship requests, among other things.

Facebook is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The person responsible for the processing of personal data if a data subject lives outside the USA or Canada is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Each time one of the individual pages of this website is accessed, which is operated by the data controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the data subject's information technology system is automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component of Facebook. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=en_DE. In the context of this technical procedure, Facebook is informed about which specific subpage of our website is visited by the data subject.

If the data subject is logged on to Facebook at the same time, Facebook recognises each time the data subject visits our website and for the entire duration of the respective stay on our website which specific subpage of our website the data subject visits. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject clicks one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data.

Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is logged on to Facebook at the same time as accessing our website; this happens regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want such information to be transmitted to Facebook, the data subject can prevent it from being transmitted by logging out of his/her Facebook account before he/she visits our website.

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains what setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

11. Legal basis of processing

Art. 6 I lit. a GRDP serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case for example with processing operations necessary for the delivery of goods or the provision of other services or consideration, such processing is based on Art. 6 I lit. b DSGVO. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, for example to fulfil tax obligations, such processing is based on Art. 6 I lit. c DSGVO. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and his name, age, health insurance data or other vital information had to be passed on to a doctor, a hospital or other third parties. Then processing would be based on Art. 6 I lit. d DSGVO. Ultimately, processing operations could be based on Art. 6 I lit. f DSGVO. Processing operations which are not covered by any of the aforementioned legal foundations are based on this legal foundation if processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the data subject do not prevail. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, the legislator took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2, DSGVO).

12. Legitimate interests in the processing pursued by the controller or a third party

If the processing of personal data is based on Art. 6 I lit. f DSGVO, our legitimate interest is to conduct our business activities.

13. Duration for which the personal data will be stored

The criterion for the duration of the storage of personal data is the respective legal retention period. After expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer required for the performance or initiation of a contract.

14. Legal or contractual regulations for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of failure to provide the data

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Occasionally it may be necessary for the conclusion of a contract that a data subject provides us with personal data which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company enters into a contract with him/her. Failure to provide personal data would mean that the contract with the data subject could not be concluded. Prior to the provision of personal data by the data subject, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or required for the conclusion of the contract, whether there is an obligation to provide the personal data and what consequences the failure to provide the personal data would have.

15. Existence of automated decision making

As a responsible company, we do without automatic decision-making or profiling.

16. Data protection officer

We have appointed a data protection officer for our company: :

Lawyer Thomas Hackl
Lawyer Steffi Konrad
Available at: datenschutz@klueh.de

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Together on the road to success

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Nachhaltigkeitsbericht 2017CSR-Report 2017

Creating sustainable success

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Die Klüh Stiftung The Klüh foundation

Dedication to serving health. As the company celebrated its 75th anniversary in 1986, Josef Klüh set up a foundation, the Klüh Foundation for the Promotion of Innovation in Science and Research, to show his gratitude for the company's success.

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Karriere bei Klüh Careers at Klüh

Jobs with perspective and development. Our company offers you numerous jobs with perspective and development opportunities. Here you can work in the most diverse sectors. Our customers include top companies which offer you an exciting and contemporary working environment.

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Klüh Catering ranks highly at the German Customer Awards 2018 Klüh Catering ranks highly at the German Customer Awards 2018

As an operator of company restaurants, Klüh Catering, Düsseldorf, scored highly in
three relevant criteria at the German Customer Awards 2018.

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