Thank you very much for your interest in our company. Data protection is of particular importance to the management of Klüh Service Management GmbH.
Using the web pages of Klüh Service Management GmbH is basically possible without disclosing any personal data. However, if a data subject wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (DSGVO) and in accordance with the country-specific data protection regulations applicable to Klüh Service Management GmbH. By means of this data privacy statement, our company would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, data subjects will be informed of their rights by means of this data privacy statement.
As data controller, Klüh Service Management GmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can still have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
The data privacy statement of Klüh Service Management GmbH is based on the terms used by the European regulator when the General Data Protection Regulation (DSGVO) was issued. Our data privacy statement is intended to be easy to read and understand both for the public and for our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use the following terms, among others, in this data privacy statement:
The party responsible within the meaning of the General Data Protection Regulation, other data protection laws in force in the Member States of the European Union and other provisions of a data protection nature is:
Klüh Service Management GmbH
represented by its managing directors
Frank Theobald and Christian Frank
Am Wehrhahn 70
40211 Düsseldorf
Germany
The web pages of Klüh Service Management GmbH use cookies. Cookies are text files which are stored and saved on a computer system via an Internet browser.
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A particular Internet browser can be recognised and identified by its unique cookie ID.
The use of cookies enables Klüh Service Management GmbH to provide users of this website with more user-friendly services that would not be possible without setting cookies.
By means of a cookie, the information and offers on our website can be optimised for the benefit of the user. Cookies enable us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his/her access data each time he/she visits the website because this is undertaken by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping basket in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping basket via a cookie.
The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our Internet site may be fully usable.
Analysis by WiredMinds
Our website uses the counting pixel technology of wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour.
In the process, data may be collected, processed and stored from which user profiles are created under a pseudonym. Where possible and reasonable, these user profiles are completely anonymised. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognise the Internet browser. The collected data, which may also contain personal data, are transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left by visits to the websites to create anonymous user profiles. The data obtained in this way will not be used to personally identify the visitor to this website without the separately given consent of the data subject and will not be combined with personal data about the bearer of the pseudonym.
If IP addresses are recorded, they are made anonymous immediately by deleting the last number block.
Mouseflow:
This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (with anonymous IP address only). This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The information is not personal and will not be passed on. If you do not wish a recording to be made, you can disable this on all websites that use Mouseflow by clicking on the following link: www.mouseflow.de/opt-out/
Piwik (Matomo)
This website uses Piwik, an open source software for statistical analysis of visitor access. Piwik uses so-called "cookies", which are text files placed on your computer, to help analyse how users use the website. The information generated by the cookie about your use of this Internet offer is stored on the server of the provider in Germany. The IP address is made anonymous immediately after processing and before it is stored. You may prevent the installation of cookies by selecting the appropriate settings in your browser software; however please note that if you do this you may not be able to use all functions of this website to their full extent.
Preventing the installation of cookies
Google AdWords and Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
In the context of Google AdWords we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser places on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and has been redirected to this page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under User Settings. You will then not be included in the conversion tracking statistics.
"Conversion cookies" are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising.
For more information about Google AdWords and Google Conversion Tracking, please see Google's privacy policy: https://www.google.de/policies/privacy/ .
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.
YouTube
Our website uses plug-ins from the Google-operated YouTube site. The web pages are operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers is established. In the process, the YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is made in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to YouTube's data privacy statement: https://www.google.de/intl/de/policies/privacy .
Google Web Fonts
This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This will inform Google that our website has been accessed via your IP address. The use of Google web fonts is made in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font is used by your computer.
For more information about Google web fonts, please visit https://developers.google.com/fonts/faq and read Google's data privacy statement: https://www.google.com/policies/privacy/ .
Google Maps
This page uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is made in the interest of an appealing presentation of our online offers and an easy locating of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to Google's data privacy statement: https://www.google.de/intl/de/policies/privacy/ .
Purpose of data processing
We store all information provided to us by persons who apply for a job in our company. This applies to applications for specific job advertisements as well as unsolicited applications. The maximum storage period is two years. Within this time, the application is checked and the information is available until the end of the storage period, also in order to be able to answer subsequent enquiries (e.g. requesting documents, cancellations, etc.) in a qualified manner. In the context of application procedures, no data is collected from third parties unless the data subject has given his/her consent. There is no data transfer to third parties, especially not to another country.
If the application leads to the conclusion of a training or employment relationship, the data will be stored for ten years, unless other regulations prescribe longer retention periods. Applicants are then obliged to supplement data required to establish an employment relationship, e.g. social insurance data. Subsequently, data is transferred to social insurance carriers and the fiscal authorities.
The legal basis for data collection is Art. 6 Para. 1 No. f of the German General Data Protection Regulation (DSGVO) and Art. 26 Para. 1 of the new German Federal Data Protection Act (BDSG), as well as other legal requirements from which storage obligations arise in the case of the establishment of employment relationships, e.g. Art. 147 of the German Fiscal Code (AO), Art. 257 of the German Commercial Code (HGB), Art. 35 Para. 1 of the German General Administrative Regulation on Accounting in Social Security (SRVwV), etc.
Rights of data subjects
On the basis of Art. 13, 14 DSGVO, applicants have the right to access their personal data at any time and subsequently, if necessary, the further right to correction or deletion or to restrictions on processing. In particular, the right to delete stored data exists at any time. A request for deletion leads to a termination of the application procedure and no further information on the procedure can subsequently be provided.
Once an employment relationship has been established, the right to delete or restrict processing is reduced. Legal and/or contractual regulations for documentation and archiving take precedence over requests for deletion. To exercise their rights, data subjects may contact the above-mentioned persons responsible within the company, the company data protection officer or the supervisory authority
The website of Klüh Service Management GmbH collects a series of general data and information every time a person or an automated system accesses the website. This general data and information is stored in the log files of the server. We may record (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the subwebsites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol (IP) address, (7) the Internet service provider of the accessing system, and (8) other similar data and information used to avert dangers in the event of attacks on our information technology systems.
When using this general data and information, Klüh Service Management GmbH does not draw any conclusions about the data subject. Rather, this information is required to (1) correctly deliver the contents of our website, (2) optimise the contents of our website and the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber-attack. These anonymously collected data and information are therefore on the one hand statistically evaluated by Klüh Service Management GmbH and on the other hand evaluated with the aim of increasing data protection and data security in our company in order ultimately to ensure an optimum level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
Due to legal regulations, the website of Klüh Service Management GmbH contains information that enables rapid electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the data controller via e-mail or a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data voluntarily provided by a data subject to the data controller will be stored for the purpose of data processing or contacting the data subject. This personal data will not be passed on to third parties.
The data controller processes and stores the personal data of the data subject only for the time necessary to achieve the purpose of the data storage or insofar as this has been provided for by the European regulator or another legislator in laws or regulations which the data controller is subject to.
If the storage purpose ceases to apply or if a storage period prescribed by the European regulator or other competent legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.
If one of the above-mentioned reasons applies and a data subject wishes to have personal data stored at Klüh Service Management GmbH deleted, he/she may contact an employee of the data controller at any time. The employee of Klüh Service Management GmbH will arrange for the request for deletion to be complied with immediately.
If the personal data has been made public by Klüh Service Management GmbH and our company as the controller in accordance with Art. 17 para. 1 DSGVO is obliged to delete the personal data, Klüh Service Management GmbH will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform other data controllers who process the published personal data, that the data subject has requested the deletion of all links to this personal data or of copies or replications of this personal data from these other data controllers, insofar as processing is not necessary. The employee of Klüh Service Management GmbH will arrange for the necessary in each individual case.
If one of the above conditions is fulfilled and a data subject wishes to request the restriction of personal data stored by Klüh Service Management GmbH, he/she may contact an employee of the data controller at any time. The employee of Klüh Service Management GmbH will arrange for the restriction of processing.
The data controller has integrated components of the company Facebook on this website. Facebook is a social network.
A social network is an Internet-based social meeting place, an online community that usually enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook enables social network users to create private profiles, upload photos and create networks via friendship requests, among other things.
Facebook is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The person responsible for the processing of personal data if a data subject lives outside the USA or Canada is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Each time one of the individual pages of this website is accessed, which is operated by the data controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the data subject's information technology system is automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component of Facebook. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=en_DE. In the context of this technical procedure, Facebook is informed about which specific subpage of our website is visited by the data subject.
If the data subject is logged on to Facebook at the same time, Facebook recognises each time the data subject visits our website and for the entire duration of the respective stay on our website which specific subpage of our website the data subject visits. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject clicks one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data.
Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is logged on to Facebook at the same time as accessing our website; this happens regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want such information to be transmitted to Facebook, the data subject can prevent it from being transmitted by logging out of his/her Facebook account before he/she visits our website.
The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains what setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.
Art. 6 I lit. a GRDP serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case for example with processing operations necessary for the delivery of goods or the provision of other services or consideration, such processing is based on Art. 6 I lit. b DSGVO. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, for example to fulfil tax obligations, such processing is based on Art. 6 I lit. c DSGVO. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and his name, age, health insurance data or other vital information had to be passed on to a doctor, a hospital or other third parties. Then processing would be based on Art. 6 I lit. d DSGVO. Ultimately, processing operations could be based on Art. 6 I lit. f DSGVO. Processing operations which are not covered by any of the aforementioned legal foundations are based on this legal foundation if processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the data subject do not prevail. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, the legislator took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2, DSGVO).
If the processing of personal data is based on Art. 6 I lit. f DSGVO, our legitimate interest is to conduct our business activities.
The criterion for the duration of the storage of personal data is the respective legal retention period. After expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer required for the performance or initiation of a contract.
We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Occasionally it may be necessary for the conclusion of a contract that a data subject provides us with personal data which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company enters into a contract with him/her. Failure to provide personal data would mean that the contract with the data subject could not be concluded. Prior to the provision of personal data by the data subject, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or required for the conclusion of the contract, whether there is an obligation to provide the personal data and what consequences the failure to provide the personal data would have.
As a responsible company, we do without automatic decision-making or profiling.
We have appointed a data protection officer for our company: :
Lawyer Thomas Hackl
Lawyer Steffi Konrad
Available at: datenschutz@klueh.de
You can reach our Compliance Officer lawyer Andreas Ludwig at compliance@klueh.de
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We are celebrating 111 years of Klüh with a special edition of our annual report.
Dedication to serving health. As the company celebrated its 75th anniversary in 1986, Josef Klüh set up a foundation, the Klüh Foundation for the Promotion of Innovation in Science and Research, to show his gratitude for the company's success.
Jobs with perspective and development. Our company offers you numerous jobs with perspective and development opportunities. Here you can work in the most diverse sectors. Our customers include top companies which offer you an exciting and contemporary working environment.
The company Klüh Security is now positioning itself on the market with a revised mission statement.
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